Anti-Fraud

Last updated: 14 July 2026.

1. General information

Fraudsters may use the SP SEA-CREW name, logo, photographs, texts, contact details, company information and copies of genuine website pages to create the appearance of official communication.

The presence of a logo, stamp, signature, employee photograph or document bearing the Company name does not by itself confirm that a communication is genuine.

Every vacancy, employment proposal, payment request or request for documents should be independently verified through the official contact details of the Company.

2. Official SP SEA-CREW channels

Official information about the Company, its vacancies, services and contact details is published on the SP SEA-CREW website or confirmed through the following channels:

• company name: SP SEA-CREW;
• legal status: Free Zone Company, United Arab Emirates;
• registration number: JLT4922;
• licence number: JLT-68458;
• official website: spsea-crew.global ;
• official email: office@spsea-crew.global ;
• main contact telephone: +7 991 011-56-99 ;
• registered address: Unit 2106, Fortune Tower, Plot No. JLT-PH1-C1A, Jumeirah Lakes Towers, Dubai, UAE.

Only social media pages linked directly from the official SP SEA-CREW website should be regarded as official Company pages.

Any other telephone number, messenger account, email address, social media page or payment detail should be independently verified by calling +7 991 011-56-99 or emailing office@spsea-crew.global .

3. What does not prove that a person is authorised

Do not assume that a person is an authorised representative of SP SEA-CREW solely because they:

• use the Company name or logo;
• display a photograph of an employee in their profile;
• send a copy of an identity card, agreement or power of attorney;
• know information contained in your CV;
• mention a vessel, employer or proposed joining port;
• use an account with a similar name;
• send photographs of an office, vessel or documents;
• claim to act through an agent, partner or manager;
• refer to the urgent nature of a vacancy;
• promise to provide confirmation only after payment.

A representative should be considered authorised only after their identity and authority have been verified through the official contact details of SP SEA-CREW.

4. Common fraud schemes

Fraudsters operating in the maritime employment sector may use schemes such as:

• Fake vacancies promising guaranteed employment without an interview, qualification check or employer approval.
• Requests for payment to reserve a vacancy, add a candidate to a list, obtain a positive employer decision or guarantee joining a vessel.
• Urgent requests for payment for a visa, insurance, airfare, medical examination, training, certificate, accommodation or transfer.
• Fake contracts, invitations, guarantee letters, invoices, air tickets, visa documents or joining instructions.
• Requests to transfer money to a personal bank card, cryptocurrency address, electronic wallet or account belonging to an unknown person.
• Copies of the SP SEA-CREW website using an address that differs by one character, an additional hyphen, another domain extension or an extra word.
• Free or misleadingly similar email domains used instead of the official address office@spsea-crew.global.
• Fake Company or employee profiles on social media and messenger platforms.
• Requests for passwords, SMS codes, banking details or access to an email account.
• Requests to install remote-access software under the pretext of assisting with payment, documentation or registration.
• Requests to provide original documents to an unknown courier or intermediary.
• Offers to obtain forged diplomas, certificates, medical documents, sea-service records or other fraudulent documents.

5. Warning signs

A communication requires additional verification when:

• you are instructed to transfer money immediately;
• you are not given sufficient time to verify the information;
• the sender threatens to cancel the vacancy unless an urgent payment is made;
• employment is guaranteed without checking your documents, experience, qualifications or English-language ability;
• all communication takes place through an unknown messenger account;
• the sender refuses to contact you from an official corporate email address;
• the website or email address differs from the official address;
• an agreement does not contain complete details of the parties;
• the payment recipient does not match the company or contracting party named in the documents;
• you are instructed to conceal or change the payment description;
• payment is requested to a personal bank card without a clear written basis;
• the correspondence contains conflicting terms, significant errors or different contact details;
• you receive unknown archives, software, QR codes or shortened links;
• the sender asks you not to contact SP SEA-CREW directly;
• you are asked to forge, alter or conceal information in documents.

6. How to verify a vacancy

Before sending a complete set of documents or making any payment, verify the following:

1. Whether the vacancy is displayed on spsea-crew.global or has been confirmed through the official contacts of SP SEA-CREW.
2. The full name of the employer, shipowner, vessel operator or crewing company.
3. The vessel name and type, position, contract duration, remuneration, expected joining date and joining port.
4. Whether the vacancy requirements match your qualifications, experience and available documents.
5. Whether formal correspondence is sent from a corporate email address.
6. Whether the proposed agreement contains full details of the parties, the employer, employment conditions and contact information.
7. Whether the information in the vacancy, correspondence, agreement and payment documents is consistent.

The absence of a vacancy from the website does not necessarily mean that it is fraudulent. Some vacancies may close quickly or be sent directly to suitable candidates without public listing.

Such a vacancy must still be confirmed through the official telephone number +7 991 011-56-99 or official email office@spsea-crew.global .

7. How to verify an SP SEA-CREW representative

Ask the person contacting you to provide:

• their full name;
• their position;
• their corporate email address;
• the vacancy title or reason for contacting you;
• the name of the employer or shipowner;
• the application number or another reference, if one is used.

End the conversation and independently contact SP SEA-CREW using the details published on the official website. Do not use a telephone number or link supplied by the person whose identity you are attempting to verify.

When contacting the Company, provide:

• the name and stated position of the person;
• their telephone number or email address;
• a link to their profile;
• the title of the proposed vacancy;
• the date and a brief description of the communication;
• any payment details provided to you.

8. Payment security

A request to pay for guaranteed employment, reservation of a vacancy, inclusion on a candidate list or a positive employer decision is a significant warning sign and requires immediate verification.

Where SP SEA-CREW provides a separate lawful paid service, the name, scope, price, time frame, basis for payment and recipient details should be disclosed before payment.

Before making a payment:

• obtain a written explanation of the purpose of the payment;
• obtain an agreement, invoice or another supporting document;
• verify the full name of the recipient;
• verify the bank details and payment description;
• compare the details with the official documents provided;
• confirm the payment through the official contacts of SP SEA-CREW;
• retain the invoice, receipt, agreement and correspondence.

Do not make a payment when:

• you do not recognise the recipient;
• the recipient name does not match the documents;
• the purpose of the payment is not explained;
• you are asked to use a false payment description;
• payment is accepted only in cryptocurrency;
• no invoice or other written basis for payment is provided;
• you are instructed not to verify the details with the Company.

9. Protecting personal documents

National and international passports, seafarer's identity documents, seaman's books, diplomas, certificates, medical documents, visas and other personal information may be used for fraudulent purposes.

Provide documents only after verifying the recipient, the vacancy and the purpose for which the documents are required.

• At the initial stage, a CV and basic professional information are generally sufficient.
• Do not send a complete set of documents to unknown persons or public groups.
• Do not publish copies of personal documents publicly.
• Where appropriate, add a watermark identifying the recipient, date and purpose of the copy.
• Do not provide passwords, electronic keys, recovery codes or photographs of bank cards.
• Do not send original documents to a courier or intermediary without written confirmation from SP SEA-CREW.
• Check the complete email address before sending any files.
• Use secure methods of transferring documents.
• Do not store documents under publicly accessible links without password protection and access restrictions.

The collection, use, transfer, storage and protection of personal data are governed by our Privacy Policy .

10. Email and account security

• Use different strong passwords for email, messenger accounts, banking applications and online services.
• Enable two-factor authentication.
• Never disclose one-time verification codes.
• Check the complete sender address, not only the display name.
• Do not open unknown archives, software or executable files.
• Do not follow suspicious or shortened links.
• Do not enter your password on a page opened from a suspicious message.
• Regularly review active sessions and disconnect unknown devices.
• Do not install remote-access software at the request of an unknown person.
• Keep your operating system, browser and security software up to date.

11. Fake websites and pages

Before entering personal information, check the website address displayed in the browser address bar.

The official SP SEA-CREW domain is: spsea-crew.global.

Look for warning signs such as:

• additional characters, numbers or hyphens in the domain;
• a different domain extension;
• spelling errors in the SP SEA-CREW name;
• the absence of a secure connection;
• non-functional sections of the website;
• missing company details or contact information;
• an urgent request to enter payment information;
• a login form that does not exist on the official website;
• unexpected or suspicious automatic file downloads.

Do not open the website through a link contained in a suspicious message. Enter spsea-crew.global directly into your browser.

12. What to do if you receive a suspicious message

1. Do not reply to the message.
2. Do not follow any links provided.
3. Do not open attachments or archives.
4. Do not install any suggested software.
5. Do not make any payment.
6. Do not send documents or banking information.
7. Take screenshots of the messages, profile, telephone number, email address, website and payment details.
8. Preserve any documents received without editing them.
9. Verify the information through the official contacts of SP SEA-CREW.
10. Block the suspicious account after preserving the evidence.
11. Report the account to the relevant platform.

13. What to do if you have already transferred money

1. Contact your bank or payment provider immediately.
2. Explain that the transaction may be connected with fraud.
3. Ask whether the payment can be stopped, disputed or recalled.
4. Block the relevant card or account where necessary.
5. Change your online-banking password.
6. Review recent transactions and connected devices.
7. Preserve receipts, recipient details and correspondence.
8. Notify SP SEA-CREW through its official channels.
9. Contact the police and the appropriate cybercrime authority.

14. What to do if you disclosed passwords or security codes

1. Change the compromised password immediately.
2. If the same password is used elsewhere, change it on every affected service.
3. Sign out of all active sessions.
4. Enable two-factor authentication.
5. Check the recovery email address and telephone number linked to the account.
6. Review automatic email-forwarding rules.
7. Remove unknown devices and third-party applications with access to the account.
8. Contact your bank if card information or banking codes were disclosed.

15. What to do if you shared personal documents

1. Record which documents were provided, when they were sent and who received them.
2. Take screenshots of the correspondence and the recipient's profile.
3. Notify SP SEA-CREW through its official channels.
4. Stop sending any further documents.
5. Change the passwords for your email account and cloud storage.
6. Remove public document links or restrict their access.
7. Monitor for suspicious financial, registration or account activity.
8. Contact the appropriate authorities if your documents are used unlawfully.

16. How to report suspected fraud to SP SEA-CREW

Information about a suspicious communication may be sent to the official email address: office@spsea-crew.global .

You may also contact the Company by telephone: +7 991 011-56-99 .

We recommend using the following email subject: “Report of Suspected Fraud”.

Where possible, include:

• the date and time of the communication;
• the sender's name, telephone number or email address;
• a link to the suspicious website, page or profile;
• the title of the proposed vacancy;
• the vessel or employer name, if one was provided;
• a description of the proposed service or payment;
• the recipient's payment details;
• screenshots of the correspondence;
• copies of invoices, agreements or other documents received.

For an initial report, do not send unnecessary passport copies, photographs of bank cards, passwords, PINs, CVV or CVC codes or one-time verification codes.

17. Preserving evidence

Until the matter has been reviewed, do not delete:

• messages and correspondence;
• emails;
• voice messages;
• telephone numbers;
• profile links;
• website addresses;
• payment details;
• receipts;
• invoices;
• agreements and other files received.

Where possible, preserve original files, complete email headers and screenshots showing the date, time and sender address.

18. Contacting banks, platforms and competent authorities

Depending on the circumstances, you may also need to contact:

• your bank or payment provider;
• the relevant messenger or social media platform;
• the domain registrar or hosting provider of a fake website;
• local law-enforcement authorities;
• the relevant cybercrime authority;
• the competent authority of another country where the fraudster or payment is connected with another jurisdiction.

Reporting the matter to SP SEA-CREW does not replace contacting your bank, payment provider or law-enforcement authorities.

19. Personal data contained in fraud reports

Information submitted for the purpose of investigating suspected fraud may contain personal data relating to the reporting person, the sender or other individuals.

The processing of such information is governed by our Privacy Policy .

Provide only the information and documents that are reasonably necessary to review the specific incident.

20. Responsibility for the actions of third parties

SP SEA-CREW is not responsible for the actions of persons who are not authorised representatives of the Company or for fake websites, unofficial pages, forged documents or communications created by third parties.

The unauthorised use of the SP SEA-CREW name, logo, photographs, texts, vacancies or company details does not confirm that the person using them has authority to represent the Company.

The Company cannot guarantee the recovery of money voluntarily transferred to a third party. However, it may provide available information for the review of a report and cooperation with competent organisations within the limits of applicable law.

21. Updates to this information

This page may be updated when new fraud schemes are identified, fake resources are discovered, official contact details change or security requirements are revised.

The current version is published on the official SP SEA-CREW website.

Last updated: 14 July 2026.